How this works: Log every credit claim (Quality Net or supplier email) in the
Credit Claims Log sheet.
The system auto-matches claims to credit notes that land in Xero (supplier + amount ±5% within 30 days).
Anything OVERDUE (>14 days, no credit) is chased here and on your daily briefing.
Store:Status:
Claims
Raised
Store
Supplier
Product / Reason
Ref
Expected
Got
Var
Days
Status
Credit #
Credit notes with no matching claim
Supplier issued a credit but no claim in the log